> ## Documentation Index
> Fetch the complete documentation index at: https://trust.denialbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Denialbase

> AI-powered denial management for healthcare providers — turn denied claims into recovered revenue in minutes, not weeks.

<Note>
  Denialbase is HIPAA-ready infrastructure for appealing denied insurance claims (BAA before any PHI moves). This documentation covers the product, integrations, API, and our security & compliance posture.
</Note>

## Who this is for

<CardGroup cols={3}>
  <Card title="Billing Staff" icon="user" href="/billing/overview">
    Upload EOBs, review AI-detected denials, and file appeals with one-click letter generation.
  </Card>

  <Card title="Practice Admins" icon="users-gear" href="/admins/overview">
    Invite teams, enforce 2FA, configure notifications, review audit logs.
  </Card>

  <Card title="IT & Integrations" icon="code" href="/integrations/overview">
    Connect EHRs via FHIR, configure SSO/SAML, subscribe to webhooks, call the API.
  </Card>
</CardGroup>

## What Denialbase does

Health insurers deny **14% of in-network claims on average** — and most are never appealed because the workflow is slow, paper-heavy, and requires specialized expertise. Denialbase automates the 80% of each appeal that is mechanical:

<Steps>
  <Step title="Detect">
    Upload an EOB, 835, or denial letter. Our LLM pipeline identifies the denial reason, CARC/RARC codes, deadline, and the patient/claim context.
  </Step>

  <Step title="Strategize">
    The Strategy Advisor recommends an appeal path (peer-to-peer, formal written appeal, IRO) based on the denial type, plan rules, and state/federal regulations.
  </Step>

  <Step title="Draft">
    Generate a citation-backed appeal letter with pulled medical records, policy citations, and clinical rationale — reviewed by a human-in-the-loop before sending.
  </Step>

  <Step title="Submit & Track">
    Submit via DocuSeal, fax, or portal. Track status, deadlines, and outcomes in one place. Learn from every resolution to improve future recommendations.
  </Step>
</Steps>

## Jump straight in

<CardGroup cols={2}>
  <Card title="5-minute quickstart" icon="rocket" href="/getting-started/quickstart">
    Sign in, upload your first EOB, and review your first AI-detected denial.
  </Card>

  <Card title="API Reference" icon="terminal" href="/api-reference/introduction">
    REST API for EHR integrations, clearinghouses, and custom workflows.
  </Card>

  <Card title="Trust Center" icon="shield-check" href="/trust/overview">
    HIPAA readiness, SOC 2 readiness, BAAs, subprocessors, incident response.
  </Card>

  <Card title="Insurer guides" icon="hospital" href="/insurer-guides/overview">
    Payer-specific denial patterns, appeal requirements, deadlines.
  </Card>
</CardGroup>