Most denied claims are never appealed. Denialbase closes that gap by automating the mechanical 80% of the appeal workflow so you can focus on the judgment calls.
Your typical day
Upload incoming denials
EOBs and denial letters drop into Denialbase from your scanner, email, or EHR integration. Uploading documents →
Review AI-detected denials
Within ~30 seconds, each document has an extracted denial reason, deadline, confidence score, and recommended strategy. Reviewing denials →
File appeals
Generate citation-backed appeal letters, sign via DocuSeal, and submit via portal, fax, or mail. Filing appeals →
Track outcomes
Deadlines, follow-ups, and results — all in one place. Tracking status →
What AI does, what you do
AI does
- Extracts denial reason, CARC/RARC codes, and deadline from the document
- Classifies the denial type
- Recommends appeal strategy with citations
- Drafts the appeal letter with pulled medical records
- Routes to HITL review when confidence is low
You do
- Approve or edit the drafted appeal
- Provide any missing clinical context
- Choose the submission channel
- Sign on behalf of the provider (or route to them)
- Track and respond to outcomes
Keyboard shortcuts
| Key | Action |
|---|---|
U | Upload new document |
/ | Focus search |
J / K | Next / previous in list |
D | Open detail view |
A | Start appeal |
? | Show all shortcuts |
Where to get help
Quickstart
5-minute setup walkthrough.
FAQ
Common questions and answers.
Email support
Insurer guides
Payer-specific tips (Kaiser, UHC, …).